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SFTP

Connection Configuration​

The following host addresses can be used to connect to our SFTP server

  • sftp.tpeweb.co.uk (new customers should use this)
  • sftp1.tpeweb.co.uk
  • sftp2.tpeweb.co.uk

The same backend storage is used in all cases, so it makes no difference which hostname is used. Credentials are identical on all hosts.

The default ssh port (22) should be used

Please ensure the following configuration for your SFTP client.

  • Filenames must be in UTF-8 encoding. Using different encoding can lead to unexpected results
  • If your client contains an option to use multiple connections for a single transfer, make sure to disable the option.

Host Authenticity​

Initial connection may require a host verification step. This can be performed on the client machine by starting a connection from the command line and then accepting the subsequent prompt.

SFTP Host Verification (CLI)

Alternatively, if using a GUI Client, simply accept the prompt it offers on first connection, enabling the “Always Trust” option if present. Screenshot below is FileZilla.

SFTP Host Verification (GUI)

Credentials​

Folder Layout​

info

If you are a Tuffnells customer and you have a specific need to use FTP, please see the onboarding guide for legacy tuffnells customers